Tracey Sova

Hi, my name is Caroline Crawford, and I have been with Tracey Sova State Farm Insurance Agency in Tuscaloosa, AL for over 3 years. I am originally from right up the road in Northport, Alabama. I did live in Colorado for some time and absolutely enjoyed my time there. I truly enjoy hanging out with my family, we have two boys and a baby girl! I’m a huge fan of coffee, and in my free time I would say I love “nerd things” such as reading and playing video games. My favorite food is Mexican food, I could practically eat it for any meal! I spend most of my days at the office meeting with customers to discuss their life insurance needs. I really enjoy these conversations because I am getting to know our customers in-depth & building long-term relationships. Life insurance is one of my favorite products because it is helping protect families from losing income after the death of a loved one. Life insurance is one of the most practical products we offer. Everyone is going to die, we just do not know when. So having life insurance in place, even if just a small amount, can make sure your family does not have to come out of pocket for funeral expenses, can stay in your home, send children to college & so much more.

Hi, my name is Heather Muncy and I have been with Tracey Sova State Farm Insurance for 2 years. I’ve lived in the Tuscaloosa area since I was 8 years old, and went to school in Brookwood. I’ve been with my husband Lance for a total of 13 years, and together we have an 18 month old named Ayden. Some quick things about me are that I love coffee, baking, traveling, and spending time with my son. My favorite experience while traveling was taking a tour of Europe! My primary focus at the office is helping our customers with their daily Property & Casualty Insurance questions, but I help in many different areas. Some of the most popular questions I get are "what is a deductible" or "what does liability insurance mean?" I love helping our customers learn about their policies & help them make sure they are better protected against the unknowns. I look forward to continue building relationships with each customer that I have the opportunity to meet!

My name is Jake Waters. I am a student at the University of Alabama. I am majoring in finance, and I will be graduating in December. I started working at Tracey Sova State Farm to get experience in the insurance industry. I am hoping to be a State Farm agent in the near future. I really enjoy working with the customers on new auto insurance quotes & home insurance. In my free time I enjoy watching sports, collecting coins, playing video games, and spending time with my girlfriend.

Hi, my name is Shelby White, and I just started with Tracey Sova State Farm in Sept 2023. Even though I am a new team member, I have jumped full in on learning everything there is to know about Property & Casualty Insurance. I am licensed & spend most of my day helping our customers with coverage and billing questions about their car insurance & renters insurance policies. I grew up in Trussville, Alabama outside of Birmingham and just moved to the Tuscaloosa area to begin my graduate studies at the University of Alabama. My BFF is my beloved dog named Baxter who is four years old. I love cooking and baking, watching movies, and reading in my free time! I also love to travel. My favorite trip was my recent trip to Italy where I visited Rome, Venice, and Positano. It was my first time out of the country and was absolutely magical!